*Please note all returns must be sent by mail. We will not process any returns in person.
Step 1: Download, print & complete the Return Form
- NOTE: You have 30 days from receipt of an order to return products purchased at AVPshop.com
- For returns, we will issue a full refund for the price of the product, plus any applicable taxes.
- Original shipping charges will not be refunded unless there was fulfillment error by AVPshop.com.
Step 2: Enclose a copy of the packing slip and the return form with your item.
If you do not have a copy of the packing slip please contact us at http://avpshop.com/pages/contact-us.
Step 3: Send your package addressed to:
1817 S. Soto St.
Los Angeles, CA 90023
- Please return your package and Return Form via a prepaid, insured, traceable method to ensure a safe and documented delivery.
- Allow one to two billing cycles for the credit to appear on your statement. Refunds are issued to the original card used to make the purchase.
- Please see the Return Policies below before sending out your package.
* Return Policies:
Orders from AVPshop.com:
- Worn or damaged merchandise is non-returnable. If the merchandise was damaged during shipment please contact us at http://avpshop.com/pages/contact-us or call 1-877-257-4916.
Merchandise bought at an AVP event:
- Items purchased on-site at an AVP event cannot be returned. These sales are final.